Field Service Technician - Romania (Baia Mare/Satu Mare)

We are specifically looking for candidates in the following areas:

1 position - Baia Mare or Satu Mare

Responsibilities:

• Action - as the first point of contact for the Envipco customer for any questions/technical problems
• Independently conducting analysis for solving problems by phone and/or remote assistance
• Performing on-site and remote fixes for down systems, executing preventive maintenance, and assisting in the training of customers or other in-house technicians
• Make pre-site visits to new customers, making sure they are well prepared for the installation of RVM machines.
• Working with development and QA teams to replicate and characterize reported issues, supporting continuous improvement of our devices
• Collecting direct feedback from customers for future improvements/improvements to our devices

Specific : 

• knowledge of monitoring and measurement devices;
• knowledge of the practical interpretation at the workplace of the technical documentation;
• knowledge of the operation of the machines;
• the correct choice of the method of repair according to the indications of the documents drawn up for the respective repair;
• proper use of S.D.V.s;
• English - medium level
• advanced mechanical knowledge