Field Service Technician

About Us

Envipco is a leading reverse vending machine (RVM) technology company with over four decades of experience providing machines that directly enable consumers to recycle their beverage containers and collect a deposit refund. We are looking for skilled, experienced, and hardworking team members who share our core values and care about things like sustainability, setting high goals, teamwork, integrity, accountability, quality, and a commitment to customer satisfaction. As we continue to grow and expand our Global Business, we're looking for people to grow along with us! Envipco offers a high energy, fast-paced environment with excellent growth opportunities.

Summary

The Field Service Tech will be responsible for traveling to the retail stores to test, troubleshoot and repair our reverse vending machines (RVM). The ideal candidate would have a great work ethic and a willingness to learn new skills with provided training. This candidate would have an understanding in maintenance or mechanical systems with the ability to troubleshoot with root cause analysis.

Job Description

Maintain, service and repair reverse vending machines (RVM’s). This role will focus on conveyors, sensors, motors and other equipment. Service visits to your area as a daily activity so driving licence and driving experience essential.

Essential Duties & Responsibilities:

• Provide excellent customer service to our customers and public

• Independently perform analysis and fixes for down systems, executing preventive maintenance, and train customers

• Make pre-site visits to new customers, making sure they are well prepared for the installation of RVM machines

• Install and commissioning new RVM’s at new sites

• Collecting direct feedback from customers for future improvements/improvements to our devices

Qualifications:

• Education in mechatronics/electromechanics/electronics or related fields

• Practical knowledge of mechanics, automation, and electronics

• Excellent customer service skills

• Strong interpersonal skills

• Ability to work independently

• Knowledge of English enabling the use of technical documentation and communication with international support (as an additional advantage)

• Category B driving licence (required)

• SEP D+E licence (as an additional advantage)

• Knowledge of Linux-based systems/command line operation (additional advantage)

If you are ready to take on a challenging and rewarding role at the forefront of environmental innovation, apply now to be a key player in our dynamic team.

Envipco is committed to fostering a diverse and inclusive workplace. We encourage individuals from all backgrounds to apply.